TERMS & CONDITIONS
By placing an order
with SaveonMakeup you are accepting the Terms and Conditions and you agree to
the following information.
SaveonMakeup only sell
100% genuine products and have no dealing whatsoever with counterfeit products.
Occasionally we may sell items where the product and/or packaging is damaged or
the item will come without a box however this is always stated in the description
so that customers are fully aware. This does not in any way effect the products
If for any reason you
wish to contact SaveonMakeup you may call us on 01472 697475 Monday - Friday
9am - 5pm. In most cases we deal with queries much quicker if contacted via
email at [email protected]
Complaints should be
made in writing via post or email so that the SaveonMakeup Manager can look
into this as soon as possible. If you wish to write to us please send to the
PO Box 490
SaveonMakeup accept all
major debit/credit cards.
See our Delivery Information and Returns Policy links at the bottom of the
homepage for full information regarding Delivery and Returns.
If an item you've
ordered is no longer available we will either refund the amount back into your
account which may take up to 14 working days or we will send you a similar
replacement if necessary.
Prices on the site
Our Currency Convertor
allows you to view prices in either GBP Pounds or Euros.
SaveonMakeup do not
store Credit/Debit card details. All payments are made through our secure third
party payment provider 'Sage Pay'.
We do not provide any
of your details to any other third party.
Orders may be looked
into for security reasons and checks due to incorrect/missing information e.g.
incorrect credit/debit card details or incomplete delivery addresses. If this
arises any suspicion we will either contact you for more information or cancel
your order and issue a full refund back into your account.
guarantee that changes won't be made when placing an order for example if an
item is out of stock. In this case we will either refund you for the item or
send you a very similar replacement if necessary. Please note refunds can take up to 14 working
days to be processed. In this case SaveonMakeup are not obliged to offer any
additional compensation for any disappointment caused.
Saveonmakeup if your UK order hasn't arrived after 7 working days. Once UK
orders are dispatched Royal Mail aim to deliver parcels within 1-5 working days
depending on what postage option you select at the checkout. If the order is
'missing' you must allow 30 working days. After this time has passed we will
either re-send or fully refund your order. SaveonMakeup are not obliged to
offer any additional compensation for any disappointment caused.